After a missed window
Incident recap sheet
A single-night reconstruction: the sequence of stalls, retries, and skipped handoffs, drawn so a director can see the hour things slipped without sitting through the logs.
- Format
- Single-incident reconstruction
- Span
- Five to ten working days after logs arrive
- Where
- Remote reading of that night’s record; recap meeting in Tbilisi or by video
- Charge
- Fixed range per incident, quoted after we see the night’s span
When a warehouse window is missed, the morning often holds twenty job logs and one angry timetable. An incident recap sheet is a reconstruction of that night only: when each feed started, where retries clustered, which handoff was skipped, and which pile of dead letters grew.
Who asks for it
Operations leads who must brief a director before the next cutover, and warehouse keepers who need the sequence on one page before they change a job. It is the wrong briefing if you want ten days of pattern; that is the health review.
What is on the sheet
A timeline with the promised hours ruled in. Marks for each stall. A short note where a human decision (a kill, a rerun, a skipped extract) changed the night. We will not polish away a decision that made the miss worse; the sheet is a record, not a defence.
Limits
One night, or one continuous window if the load spans midnight. If the incident is still running, wait until the feeds are quiet; we will not recap a moving night. Source access is the same as a review: logs, not production passwords.
Name the night and the family in your first letter. If the window is still open, say so — we will wait.